IA-ya! Privacy & Confidentiality Policy

1. Introduction

At IA-ya!, we believe that trust is the foundation of every successful relationship. Whether you are exploring our website, attending one of our learning experiences, engaging with our consultants, or contacting us for information, you entrust us with information that deserves to be handled responsibly, securely, and transparently.

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This Privacy & Confidentiality Policy explains how IA-ya! collects, uses, stores, protects, and shares personal information when you interact with our website, services, events, training programs, workshops, online platforms, and communications.

 

Our commitment extends beyond legal compliance. Because our work frequently involves innovation, Artificial Intelligence, organizational transformation, leadership development, and confidential business discussions, confidentiality is one of our core professional values.

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We are committed to processing personal information lawfully, fairly, transparently, and only for legitimate business purposes.

 

By using our website or engaging with IA-ya!, you acknowledge that you have read this Policy.

 

2. Who We Are

IA-ya! is a global Artificial Intelligence adoption and transformation company focused on helping organizations successfully integrate AI into their people, processes, and business strategy.

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IA-ya! operates internationally through workshops, consulting services, executive education, digital resources, speaking engagements, online communities, and AI-enabled learning experiences.

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For the purposes of applicable data protection laws, the data controller is:

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Tools4Training Corp.
18611 Sandy Rd
Castro Valley, CA 94546
United States

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Email: legal@ia-ya.com

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For individuals located within the European Economic Area (EEA), the European Union, or the United Kingdom, IA-ya! has appointed the following representative:

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SafeFox Ventures S.L.
Calle Corral del Pequeño 25
41930 Bormujos
Sevilla, Spain

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Email: legal@ia-ya.com

 

3. Scope of this Policy

 

This Policy applies whenever you interact with IA-ya!, including when you:

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• Visit our website.

• Contact us through forms or email.

• Register for events, workshops, or webinars.

• Participate in training sessions.

• Request commercial information.

• Subscribe to newsletters or communications.

• Download materials or resources.

• Participate in research or surveys.

• Engage with our consultants.

• Interact with AI-powered learning experiences provided by IA-ya!.

• Use any digital platform or application operated by IA-ya!.

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This Policy also applies to personal information collected through both online and offline interactions.

 

4. Our Privacy Principles

Our approach to privacy is guided by the following principles:

Transparency

We explain what information we collect, why we collect it, and how it is used.

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Data Minimization

We only collect information that is reasonably necessary for the purposes described in this Policy.

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Purpose Limitation

We use personal information only for the purposes for which it was collected, unless we are legally permitted to process it for compatible purposes.

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Security

We implement appropriate technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

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Confidentiality

Information shared during workshops, consulting engagements, coaching sessions, and AI transformation projects is treated with the highest level of professional confidentiality.

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Human Responsibility

Although we leverage Artificial Intelligence technologies to improve our services, important decisions affecting individuals are never made solely by automated systems operated by IA-ya!.

 

5. Categories of Information We Collect

Depending on how you interact with us, we may collect different categories of information.

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5.1 Information You Provide Directly

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This includes information you voluntarily provide, such as:

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• Name

• Company

• Job title

• Email address

• Telephone number

• Country

• Billing information

• Communication preferences

• Messages submitted through forms

• Survey responses

• Event registrations

• Professional interests

• Information you voluntarily share during training sessions or workshops

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You are under no obligation to provide personal information. However, certain services may not be available if the requested information is not provided.

 

5.2 Information Collected Automatically

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When you use our website, we may automatically collect technical information, including:

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• IP address

• Browser type

• Operating system

• Device identifiers

• Language preferences

• Pages visited

• Time spent on pages

• Referring websites

• Date and time of access

• Clickstream information

• General geographic location inferred from IP address

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This information is primarily used to improve website performance, security, analytics, and user experience.

 

5.3 Information from Third Parties

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We may receive information from trusted third parties, including:

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• Event organizers

• Corporate clients

• Professional associations

• Marketing partners

• CRM providers

• Payment processors

• Learning management platforms

• Social media platforms when you interact with our official accounts

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We only process such information where there is an appropriate legal basis for doing so.

 

5.4 Information Generated During AI Experiences

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Because IA-ya! specializes in Artificial Intelligence adoption, some of our services may involve AI-assisted learning experiences.

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Depending on the specific activity, we may process:

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• Prompts voluntarily submitted by participants.

• Responses generated during workshops.

• Documents uploaded for educational purposes.

• Learning progress.

• Feedback provided during AI exercises.

• Interaction history within our learning environments.

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Unless explicitly agreed otherwise with a client, we do not use confidential client materials submitted during consulting engagements or private corporate training to train proprietary AI models developed by IA-ya!.

Additional details regarding AI-related processing are provided later in this Policy.

 

6. Legal Bases for Processing

Where applicable under the General Data Protection Regulation (GDPR) and similar privacy laws, IA-ya! processes personal information on one or more of the following legal bases.

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Performance of a Contract

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We process information necessary to:

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• Deliver training services.

• Provide consulting services.

• Manage registrations.

• Respond to commercial requests.

• Deliver digital products.

• Provide customer support.

 

Legitimate Interests

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We may process personal information where necessary for our legitimate business interests, including:

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• Improving our services.

• Website analytics.

• Business development.

• Maintaining client relationships.

• Preventing fraud.

• Information security.

• Service quality improvements.

• Internal reporting.

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When relying on legitimate interests, we balance our interests against the rights and freedoms of the individual.

 

Consent

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Certain activities are based on your consent, including:

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• Marketing communications.

• Newsletter subscriptions.

• Optional cookies.

• Certain surveys.

• Specific AI demonstrations where appropriate.

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Consent may be withdrawn at any time without affecting processing already carried out.

 

Legal Obligations

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We may process information where required to comply with applicable laws, regulations, tax obligations, accounting requirements, court orders, or lawful governmental requests.

 

7. Special Categories of Personal Data

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IA-ya! does not intentionally request or require sensitive personal information, including information relating to health, ethnicity, religion, political opinions, biometric identifiers, sexual orientation, or similar protected categories.

Because some leadership, coaching, innovation, or AI transformation workshops encourage participants to share professional experiences voluntarily, individuals may occasionally disclose personal information of a sensitive nature.

Participants should only share information they are comfortable disclosing.

Where sensitive personal data is processed, we do so only where permitted by applicable law and with appropriate safeguards.

 

8. Children's Privacy

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Our services are designed for business professionals, organizations, educational institutions, and adults.

We do not knowingly collect personal information from children under the age required by applicable law without appropriate authorization.

If we become aware that personal information relating to a child has been collected inadvertently, we will take reasonable steps to delete such information promptly.

 

9. How We Use Personal Information

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We use personal information only for legitimate business purposes and only to the extent reasonably necessary to provide our services, improve our offerings, maintain our operations, and comply with applicable legal obligations.

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Depending on your interaction with IA-ya!, we may use your information to:

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• Deliver workshops, consulting services, coaching sessions, and learning experiences.

• Register participants for events, webinars, and training programs.

• Respond to enquiries and requests.

• Create and manage customer accounts.

• Process payments and issue invoices.

• Provide customer support.

• Deliver newsletters and marketing communications where permitted.

• Personalize learning experiences.

• Improve our website, services, and educational content.

• Analyze usage trends and service performance.

• Detect fraud, abuse, or unauthorized activity.

• Protect the security and integrity of our systems.

• Comply with applicable legal obligations.

• Exercise or defend legal claims when necessary.

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We do not sell personal information to third parties.

 

10. Confidentiality

Confidentiality is one of the fundamental principles of IA-ya!.

Many of our engagements involve executive teams, strategic initiatives, innovation programs, AI adoption projects, product development, organizational transformation, and commercially sensitive discussions. We recognize that our clients entrust us with valuable information, and we take that responsibility seriously.

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Unless expressly authorized by the client or required by law, IA-ya! does not disclose confidential information obtained during consulting engagements, workshops, coaching sessions, meetings, or commercial discussions.

Confidential information may include, without limitation:

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• Business strategies.

• Product roadmaps.

• Commercial information.

• Internal processes.

• Financial information.

• Research materials.

• Client documentation.

• Innovation initiatives.

• AI use cases.

• Technical documentation.

• Proprietary methodologies.

• Information shared during meetings or workshops that is not publicly available.

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Our employees, consultants, facilitators, contractors, and collaborators are expected to maintain appropriate confidentiality obligations consistent with the nature of the services they perform.

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Where a separate Non-Disclosure Agreement (NDA) has been executed, that agreement shall prevail over this Policy to the extent of any inconsistency.

 

11. Artificial Intelligence Services

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As an organization specializing in Artificial Intelligence adoption, some IA-ya! services incorporate AI technologies to support learning, productivity, creativity, analysis, or knowledge generation.

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The use of AI within our services is designed to assist—not replace—human expertise and professional judgment.

Depending on the service provided, AI may be used to:

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• Support interactive learning experiences.

• Generate educational examples.

• Summarize information.

• Assist with brainstorming.

• Facilitate document drafting.

• Enhance workshops through AI-assisted exercises.

• Improve participant engagement.

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AI-generated outputs are probabilistic by nature and may contain inaccuracies, omissions, or outdated information. Users remain responsible for reviewing, validating, and exercising professional judgment before relying on AI-generated content.

IA-ya! does not guarantee the accuracy, completeness, or suitability of AI-generated outputs for any particular purpose.

 

11.1 Client Materials and AI

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Unless explicitly agreed in writing with the client:

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• Confidential client information is not used to train proprietary AI models developed by IA-ya!.

• Client materials are processed solely for the purpose of delivering the contracted services.

• Any temporary use of third-party AI platforms during workshops or consulting engagements is subject to the client's instructions and the applicable terms of those providers.

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Where clients request the use of specific AI platforms (such as ChatGPT Enterprise, Microsoft Copilot, Claude Enterprise, Gemini, or similar services), processing will be subject to the privacy and security policies of those providers.

 

11.2 Responsible AI

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IA-ya! promotes responsible and ethical use of Artificial Intelligence.

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Our educational approach emphasizes:

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• Human oversight.

• Transparency.

• Critical thinking.

• Responsible prompt engineering.

• Data protection.

• Intellectual property respect.

• Security awareness.

• Ethical decision-making.

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We encourage participants never to upload confidential, regulated, or highly sensitive information into public AI systems unless they are authorized to do so.

 

12. Sharing of Information

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We do not disclose personal information to third parties except where necessary for legitimate business purposes or where required by law.

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Information may be shared with:

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• Technology service providers.

• Cloud hosting providers.

• CRM platforms.

• Learning management systems.

• Payment processors.

• Professional advisors.

• Auditors.

• Legal counsel.

• Government authorities where legally required.

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All third-party service providers are expected to maintain appropriate security measures and process information only for authorized purposes.

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We do not permit third parties to use personal information for their own marketing purposes without appropriate authorization.

 

13. International Data Transfers

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IA-ya! operates internationally.

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Personal information may be transferred to, processed, or stored in countries outside your country of residence, including the United States and other jurisdictions where IA-ya!, its service providers, or business partners operate.

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Where applicable, we implement appropriate safeguards designed to protect transferred personal information, including contractual safeguards, organizational measures, and technical protections consistent with applicable privacy laws.

 

14. Information Security

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Protecting information is a core responsibility across our organization.

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We maintain administrative, organizational, and technical safeguards designed to protect personal information against accidental loss, unauthorized access, misuse, alteration, disclosure, or destruction.

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These measures may include:

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• Role-based access controls.

• Multi-factor authentication.

• Encryption where appropriate.

• Secure cloud infrastructure.

• Network security monitoring.

• Access logging.

• Regular software updates.

• Backup and recovery procedures.

• Security awareness training.

• Vendor security assessments.

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While we strive to maintain commercially reasonable security measures, no method of electronic transmission or storage can be guaranteed to be completely secure.

 

15. Data Breach Management

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IA-ya! maintains internal procedures for identifying, investigating, documenting, and responding to security incidents involving personal information.

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Where required by applicable law, affected individuals and relevant supervisory authorities will be notified within the legally required timeframes.

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Following any confirmed security incident, we take appropriate corrective actions to mitigate risks and strengthen our security controls.

 

16. Business Transfers

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In the event of a merger, acquisition, corporate restructuring, financing, sale of assets, or other business transaction, personal information may be transferred as part of that transaction, subject to applicable confidentiality obligations and privacy laws.

 

Any successor organization will remain bound by obligations substantially consistent with this Privacy & Confidentiality Policy unless individuals are notified otherwise.

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17. Data Retention

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We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy & Confidentiality Policy, including providing our services, maintaining our business operations, complying with legal obligations, resolving disputes, and enforcing our agreements.

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Retention periods vary depending on the nature of the information and the applicable legal or contractual requirements.

When determining how long information should be retained, we consider factors such as:

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• The purpose for which the information was collected.

• The duration of our relationship with you.

• Applicable legal, tax, accounting, and regulatory requirements.

• Potential legal claims.

• Information security considerations.

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Once personal information is no longer required, it will be securely deleted, anonymized, or otherwise rendered permanently inaccessible, unless continued retention is required by law.

 

18. Your Privacy Right

Depending on your location and the applicable privacy legislation, you may have certain rights regarding your personal information.

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These rights may include the right to:

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• Access the personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of your personal information where legally applicable.

• Request restriction of processing.

• Object to certain processing activities.

• Withdraw consent where processing is based on consent.

• Request portability of your personal information.

• Request information about how your data is processed.

• Lodge a complaint with the appropriate supervisory authority.

The availability of these rights may vary depending on your country or jurisdiction.

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IA-ya! will respond to privacy requests within the timeframes required by applicable law.

 

18.1 California Privacy Rights

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If you are a California resident, you may have additional rights under applicable California privacy laws, including the right to:

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• Know what categories of personal information we collect.

• Request access to specific personal information.

• Request deletion of certain personal information.

• Correct inaccurate personal information.

• Limit the use of certain sensitive personal information where applicable.

• Receive equal service regardless of exercising your privacy rights.

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IA-ya! does not sell personal information and does not knowingly share personal information for cross-context behavioral advertising as defined under applicable California law.

 

18.2 European Privacy Rights

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Individuals located in the European Economic Area (EEA), the United Kingdom, or Switzerland may exercise the rights available under the General Data Protection Regulation (GDPR), the UK GDPR, or other applicable European privacy legislation.

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Where required by law, individuals may also contact their national supervisory authority if they believe their personal information has been processed unlawfully.

 

19. Exercising Your Rights

To submit a privacy request, please contact:

Email: legal@ia-ya.com

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To help protect your privacy and prevent unauthorized disclosure, we may request information necessary to verify your identity before responding to your request.

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Certain requests may be limited where permitted or required by applicable law, including where responding would adversely affect the rights of others or interfere with legal obligations.

 

20. Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve functionality, analyze website performance, enhance user experience, and support certain marketing activities.

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Cookies may include:

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• Essential cookies necessary for website operation.

• Performance and analytics cookies.

• Functional cookies.

• Preference cookies.

• Marketing cookies where legally permitted.

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Where required by applicable law, we obtain your consent before placing non-essential cookies on your device.

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Additional information regarding our use of cookies, including available choices and browser controls, is provided in our Cookie Policy or cookie preference center.

 

21. Marketing Communications

If you subscribe to receive communications from IA-ya!, we may send you information relating to:

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• Workshops.

• Events.

• Educational resources.

• AI insights.

• Industry updates.

• New services.

• Newsletters.

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You may unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails or by contacting us directly.

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Transactional communications relating to purchased services, contracts, invoices, account management, or legal notices may still be sent where necessary.

 

22. Third-Party Websites

Our website may contain links to websites, applications, or services operated by third parties.

This Privacy & Confidentiality Policy applies only to IA-ya!.

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We are not responsible for the privacy practices, content, security, or policies of third-party websites or services. We encourage users to review the privacy policies of any external services they choose to access.

 

23. Changes to this Policy

We may update this Privacy & Confidentiality Policy from time to time to reflect changes in:

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• Applicable laws.

• Regulatory guidance.

• Technology.

• Security practices.

• Business operations.

• Our services.

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When material changes are made, we will update the "Last Updated" date at the beginning of this Policy and, where required by law, provide additional notice through appropriate channels.

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Your continued use of our website or services after any updates become effective constitutes acceptance of the revised Policy to the extent permitted by applicable law.

 

24. Contact Us

If you have any questions regarding this Privacy & Confidentiality Policy or the way IA-ya! processes personal information, please contact:

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Tools4Training Corp.
18611 Sandy Rd
Castro Valley, CA 94546
United States

Email: legal@ia-ya.com

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For privacy matters concerning individuals located in the European Economic Area (EEA), the European Union, or the United Kingdom, you may also contact our EU Representative:

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SafeFox Ventures S.L.
Calle Corral del Pequeño 25
41930 Bormujos
Sevilla, Spain

Email: legal@ia-ya.com

 

25. Our Commitment to Privacy

At IA-ya!, privacy is not simply a legal obligation—it is an essential part of the trust our clients, partners, and community place in us.

Because our work often involves strategic discussions, innovation projects, leadership development, and Artificial Intelligence adoption, we recognize that confidentiality, integrity, and responsible data handling are fundamental to every engagement.

We are committed to continually improving our privacy and security practices as technologies, regulations, and our services evolve, ensuring that personal information is treated with the same professionalism, care, and respect that define every aspect of our work.